5,700 Customers Affected by Data Breach, Probe Underway - MTN

Accra, Ghana - 29 April, 2025 - The MTN Group has disclosed that around 5,700 MTN Ghana customers may have been affected by a recent cybersecurity breach, prompting an investigation by the Data Protection Commission (DPC).

The breach resulted in unauthorized access to personal information of certain customers, raising concerns about data privacy and security.

According to MTN Group, the company is working closely with top cybersecurity experts to conduct a thorough forensic investigation and evaluate the extent of the breach.

A statement issued by MTN Group on Monday, April 28, assured customers that their privacy is a top priority and that the company is committed to resolving the issue as swiftly as possible.

All affected customers will be contacted directly, and MTN Group is dedicating necessary resources to contain and manage the situation. Meanwhile, customers are advised to remain vigilant and take standard security precautions to protect themselves from potential fraudulent activities.

These precautions include placing fraud alerts on credit reports, keeping apps and devices updated, using strong and unique passwords, being cautious of suspicious messages, and refraining from disclosing sensitive information via phone, text, or email.

The incident highlights the growing importance of robust cybersecurity measures in protecting customer data.

Read the statement from MTN below.

Source: Lead News Online